Question 1 A firm that enhances a commercial package by adding custom features and configuring it for a particular industry is called a(n) __________. BRE IRH OSP VAR Question 2 The software that a company\’s IT department makes, builds, and develops is called __________ software. in-house internal external indexed Question 3 When planning a slide presentation to management at the end of the systems analysis phase, systems analysts should keep all of the following suggestions in mind EXCEPT __________. summarize the primary viable alternatives ignore time for discussion and questions and answers explain why the evaluation and selection team chose the recommended alternative obtain a final decision or agree on a timetable for the next step in the process Question 4 A __________ is a document that describes a company, lists the IT services or products needed, and specifies the features required. request for quotation (RFQ) net present value (NPV) request for proposal (RFP) return on investment (ROI) Question 5 Although the traditional model of software acquisition still accounts for more software acquisition, a new model, called __________, is changing the picture dramatically. Hardware as a Help Software as a Service Processing as a Product Storage as a Solution Question 6 Explain the three most commonly used cost analysis tools that are part of the systems analyst tool kit. Your response should be at least 200 words in length. Question 7 Briefly summarize the six steps of the software acquisition process. Your response should be at least 200 words in length.
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