Comment:
UCB decide to develop a hospitality enterprise in Hong Kong. The college plans to staff the operation with a local workforce but with some managerial presence from the UK. Write a literature review around the subject of hospitality operations in Hong Kong; the likely challenges; existing research. Narrow-down the review to a principal theme – cross cultural management studies. Write about 4 key issues. 1.Recruiting local staff (language or training etc…) 2.Power Distance index 3.Masculinity versus Femininity 4.Uncertainty Avoidance Index
The topic of the work is attached in the email. I have done a little and my work is also attached.
Basically, UCB have to start a hospitality enterprise in Hong Kong. It plans to staff the operation with a local workforce but with some managerial presence from the UK. I have to write a literature review around the subject of hospitality operations in Hong Kong; the likely challenges; existing research.
I narrow-down the review to a principal theme – cross cultural management studies. I decided 4 key issues.
1.Recruiting local staff (language or training etc…)
2.Power Distance index (UK is more friendly)
3.Masculinity versus Femininity (Hong Kong is more competitive, UK cares more for quality of life)
4.Uncertainty Avoidance Index (Hong Kong workers have to follow guideline, afraid of being wrong)
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