Comment:
Dr. Steve Foster, head of radiology at a large, multispecialty hospital in the Midwestern United States, had to create a plan to maximize utilization of the three new CT scanner units purchased by this hospital. Each new scanner could provide high-resolution images in less than seven minutes, compared to the thirty-two minutes for the hospitals six older CT scanners. Foster needed to design a new process that would benefit the greatest number of patients and also maximize the return on the considerable financial investment the new units represented. Your job is to analyze the case and provide solutions and recommendations. In your analysis, assume that scanners are operated for 300 days in a year. Here are a couple of guideline questions that you should consider in your analysis: 1. Draw the process flow map for the original CT scan process. 2. Provide capacity evaluation for both old and new scanners for the original process flow. Compare the profit per hour from using an old scanner versus using a new scanner. 3. What specific improvements might be made to improve the efficiency of the CT process flows? 4. What level of scanning throughput could the hospital achieve after the recommended improvements? What hourly margins would result from using the new scanners with all improvements in place? 5. If the technology of CT scanners continues to improve, how will process economics impact their purchase and utilization in hospitals and the healthcare system overall? Prepare a report that addresses above questions. Organize your paper in sections and subsections using appropriate headings. I expect to see, at least, three main sections in your report: 1) Problem Statement, 2) Analysis, and 3) Conclusions and Recommendations. Recommendations should be realistic, reasonable, and achievable! APA format
